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After reflecting on our unpleasant experience at Oasis Marigot's "Ocean Cottage", we feel it only fair to provide updated comments.
Please note that our experience was in reference to the Ocean Cottage complex only. The other facilities at Oasis Marigot were unique and well-equipped to meet the needs of the seasoned island traveler.
Although their U.S. travel consultants mentioned neither the climb to our cottage nor the fact that the building was not air-conditioned, the cottage was very clean and well appointed. The management has assured us they will address these information issues with their U.S. representatives.
The management pointed out that most of their guests are younger than sixty years of age and the numerous steps are usually not an issue. We discovered that many mountain-side resorts in St. Lucia have numerous steps. They also commented that heavy rains the evening of our arrival attracted an unusual amount of mosquitoes and abnormal humid conditions. The steps, when used during the daylight hours, are typically dry and safe. and the high elevation of the cottages offers a cool breeze from the Caribbean most evenings. Additional electric fans can add circulation during an occasional rain.
The onsite personnel were pleasant and as accommodating as they could be under the circumstances.
Please note that we had been traveling for more than eight hours and arrived at 1 am in the rain. Our mood may have had an affect on our tolerance of less than what we had expected. We realize now that more than half of the accommodations on this island are not air-conditioned and it is the responsibility of the traveler to ask very specific questions before committing to a resort.
Marigot Bay is very beautiful and the view from the Ocean Cottage is spectacular. The location is ideally located between the bustling seaport of Castries and rustic fishing village of Soufriere.
Upon receiving our comments in more detail, the management has agreed to refund our deposit for the balance of our stay.
Thanks to Charles for this trip report ...
March 2004
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